32Red Casino Review
- Generous welcome offer
- Wide range of games
- Android and iOS mobile apps
- Available demo games
We are sure many of you have heard the name 32Red before. They are an especially well-known brand that has collected multiple awards during their time in operation. Sponsoring a range of big sports teams and boasting a sportsbook and bingo site, this is a very popular name in gambling and it is the 32Red casino that is our focus here. Certainly, this is an online casino that comes with a great reputation but is it something they deserve? This is ultimately what we will be answering during this extensive 32Red casino review, rating and analysis.
Pros & Cons of 32Red Casino
- 100% trusted brand
- Excellent customer support
- Top class game selection
- Attractive welcome offer
- Real commitment to fairness & security
- Occasional app issues
- Lacks a wide mix of table games
Design & Structure of the Casino
Despite the name 32Red, the creators of the casino here opted against smothering the pages in varying shades of red. Although some red does feature, the 32Red casino is rather more neutral in its appearance with greys typically used as the background. There is not a bland feel to the place though as both games and the large promotion banner on the homepage add a real injection of colour.
The homepage also helpfully gives you a sneak preview across the main game categories offered. Should you want to jump right into a specific game though, you can do this via the search bar in the top-right corner of the screen. Although this reveals matching results extremely quickly, it will limit you to a maximum of 10 results, though that is usually more than enough to find what you are looking for.
How to Register a New Account?
Although 32Red have made their name in the UK, they do operate in many other countries around the world. If your country does not appear on the list of restricted territories (full list available via the help centre) then you will be able to play here.
- Click ‘Sign Up’ in the top right-hand corner.
- Enter your name, email address, mobile phone number and date of birth. You also have the option, if you wish, of opting in to receiving marketing communications.
- On the next step, find your address by entering your postcode. Alternatively, enter your address manually.
- On the last step you need to create your 32Red login details, so a unique username and password. Additionally, you need to select a currency and your gender. Once done, tick you agree to the site’s terms and conditions and click ‘submit’.
As soon as you submit your details, 32Red will undergo a background verification check. If they can verify your details automatically you will be free to start playing. If not, however (perhaps due to a recent change of address) you will need to provide a photo ID and proof of address.
32Red Online Casino
At the bottom of the casino, 32Red state they are home to over 550 casino games. This contradicts the number seen besides ‘all games’ which is around 350. It is the second figure that is the misleading one though as 32Red does indeed have well over 550 games. What the library consists of is something we will now explore.
Unfortunately, it is not possible to search games by provider/developer at 32Red. As part of this 32Red casino review, however, we are committed to letting you know what game developers you can find here. While there isn’t an extensive list of providers, those that do feature are of very high quality so you will not accidentally stumble across any bad games.
- Big Time Gaming
- Just for the Win
- Evolution Gaming
Players have access to hundreds of 32Red slots featuring a substantial number of Megaways slots and those that include a progressive jackpot prize. For jackpot slots, prizes range from fairly modest ones to truly life-changing amounts worth multiple millions. There is a lot more than just slots at the 32Red online casino, however. Roulette and blackjack both receive decent coverage although there is a limited number of other table games, little more than baccarat, Microgaming’s Three Wheeler and hold’em.
As well as having a small but ample selection of video poker titles, 32Red has invested a substantial amount into a large Slingo offering. You will find over 20 possibilities for this increasingly popular game type.
You can either play 32Red games using real/bonus funds or fake practice money. Should you wish to select the latter, just select ‘demo play’ rather than ‘play now’ when hovering over a game thumbnail.
32Red Casino Welcome Bonus – 150% Up To £150
The 32Red casino welcome offer is nothing especially flashy but it still delivers fantastic value for money. Rather than providing a rather standard 100% deposit bonus, 32Red have gone the extra mile to issue new players with a 150% bonus. The minimum amount you can deposit to qualify for this offer is £10, which means that you can get at least £15 depending on how much you decide to deposit. The maximum bonus available stands at £150, so a deposit worth £100 will be enough to unlock this. Note that only debit card payments qualify for the bonus.
To opt-in, just select the notification for this offer when it appears after registration. If it does not appear, just speak to customer support to ensure you will receive the bonus amount. The bonus comes with a 7-day expiration and needs wagering 50x. It is possible however to withdraw at any time before the wagering is complete thanks to 32Red’s fair play bonus system (subject to Terms and Conditions).
When wagering the bonus, players will face maximum stake sizes across games. The maximum bet amount will clearly be stated during gameplay. Additionally, as per industry standards, different games have different rates of contribution towards the wagering limit. Slingo, slots, keno and scratch cards all contribute 100% while other games vary between 2% and 50%.
The 32Red live casino brings a realistic casino environment right to your screen, no matter what hour of the day. Their range of adrenaline-pumping games come courtesy of Evolution Gaming who are unquestionably one of the best in the business. Evolution have been specialising in live dealer gaming for a number of years and it shows in both the breadth and quality of the available tables.
Thanks to them, players who access the 32Red live casino can try out all sorts of games including much-loved favourites like blackjack, roulette, baccarat, and poker. In all cases, there are several different variations to try out so even within one game type you can enjoy a richly varied playing experience.
Aside from this, there are a small number of additional games such as sic bo, craps and dragon tiger, plus a significant game show collection. These game show games have a real focus on entertainment value and offer some big wins, and includes the likes of Crazy Time, Deal or Monopoly Live, Mega Ball and Dream Catcher.
Casino VIP Program – Club Rouge
Club Rouge at 32Red casino is a highly exclusive, invitation-only group reserved for VIP players. For those lucky enough to gain access to the club, you will unlock a superb range of benefits including enhanced deposit bonuses, birthday gifts, monthly rewards, exclusive promotions and personal customer support. Additionally, Club Rouge members will receive the occasional invite to special events. Past trips included a VIP outing to LA to watch the LA Lakers and a private box at Old Trafford, home of Manchester United.
Mobile Casino App
To get the 32Red app download just visit either the Google Play Store (Android) or App Store (iOS). You may notice a number of negative reviews in both stores. Many are complaints that should not be taken remotely seriously but there is a number that mentions that the app sometimes crashes or fails to load. This is something that we experienced ourselves when testing the apps for this 32Red casino overview. Although not a frequent issue, it is one that lowers the overall experience a little.
To avoid issues with the app, players can simply head to the mobile version of the 32Red site via their mobile browser. Much like the app, it features a great number of mobile-friendly games across user-friendly pages.
Security & Fairness of the Games
Very impressively, if you head to the ‘banking’ section of 32Red and select ‘payout reviews’ you will see a full history of their independent auditor certifications. Published on a monthly basis, these reports clearly show you that games at 32Red have been extensively tested and are completely fair to all players. Some of the certificates even shown the real RTP for a variety of games. It is very refreshing to see such an open approach and a detailed audit trial outlining just how fair games at this casino are.
eCOGRA, who are one of the leading independent and internationally accredited testing specialists, perform all the testing at 32Red casino online. They are an extremely trustworthy name in the UK having received UKAS ISO approval (ISO/IEC 17025:2005). As well as testing games, eCOGRA also state that 32Red is an operator that “functions honestly and behaves responsibly”.
There is no dedicated 32Red affiliate program, but the brand does feature, along with 9 others as part of the Kindred Affiliates scheme (formerly Unibet Affiliates). After joining the program, affiliates can begin directing traffic to any of the Kindred brands. For players that sign up via your special Kindred Affiliates link, you will collect a monthly new revenue share between 25% and 35%. You can also gain a 5% share of the revenue gained by affiliates you referred to the scheme.
At the end of each month, Kindred will send you what you have earned via Neteller, Skrill or Bank Transfer, subject to a minimum balance of €100.
How you get money in and out of a casino is also always an important consideration so this is what our 32Red casino review will now focus on. Players here will enjoy free-of-charge deposits and withdrawals across all accepted payment methods listed in the table below. Customers are able to set up their own daily, weekly, or monthly deposit limits but should you skip this then no deposit limit applies. Similarly, there is no upper limit on withdrawals.
When placing a withdrawal, it will remain pending for 24 hours before the 32Red finance team process it. Should you place it before 3pm, it will be approved the next banking day.
32Red allows players to deposit and withdraw using several different currencies: British Pound, US Dollar, Canadian Dollar, Euro, Swedish Krona, Norwegian Krone, Japanese Yen and Swiss Franc.
|Payment Method||Deposit Minimum||Deposit Maximum||Time for Deposit||Taxes|
|Paysafe Card||£/€/$10||No Limits||Instant||free|
|Debit Cards||£/€/$10||No Limits||Instant||free|
|Direct Bank Transfer||£/€/$10||No Limits||Instant||free|
|Payment Method||Withdrawal Minimum||Withdrawal Maximum||Time for Withdrawal||Taxes|
|Visa||£/€/$10||Not Stated||3-5 business days||free|
|Neteller||£/€/$10||£/€/$5000||Up to 24 hours||free|
|Skrill||£/€/$10||Not Stated||Up to 24 hours||free|
|Paysafe Card||Not Available||Not Available||Not Available||free|
|EcoPayz||£/€/$10||Not Available||3-5 business days||free|
|MasterCard||£/€/$10||Not Stated||3-5 business days||free|
|PayPal||£/€/$10||Not Stated||3-5 business days||free|
|Debit Cards||£/€/$10||Not Stated||3-5 business days||free|
|Entropay||£/€/$10||Not Stated||3-5 business days||free|
|Maestro||£/€/$10||Not Stated||3-5 business days||free|
|Direct Bank Transfer||£/€/$100||Not Stated||3-5 business days||free|
Is 32Red Casino legit?
Let there be absolutely no doubt about this point. 32Red is a completely legitimate and trustworthy brand that boasts an excellent degree of transparency, with parent group Kindred one of the biggest and best around.
Does 32Red offer a no deposit casino bonus?
Yes they do and it does not require a 32Red casino no deposit bonus code. Just login to your account after registering and you should see a message with instructions on how to claim your free no deposit £10 casino bonus.
Can I play BTC games in this online casino?
UK online casinos do not permit the use of Bitcoin under Gambling Commission rules. It is therefore not possible to deposit or withdraw using Bitcoin at 32Red.
Are there bingo games on this site?
There is no dedicated 32Red bingo section within the casino and they only offer one relevant game, ‘bingo bonanza’. What they do offer instead though is a wide variety of slingo games, something which is not dissimilar to bingo but includes elements of slots too.
Will I need to verify my account?
In most instances for UK players, 32Red account verification occurs automatically in the background straight after they register. Where this is not possible, you will be asked to supply two verification documents, proof of ID and proof of address. Players from other regions may also be asked for these documents.
Is 32Red UK Gambling Commission approved?
Yes, 32Red UK has had a remote licence (number 039430-R-319293-010) covering bingo, casino and real event sports betting.
Where can I view the RTP (return to player) percentages for games?
Click ‘my account’ followed by ‘responsible gambling’ and ‘return to player’.
Is there any way of claiming 32Red free spins?
Yes, there are a few 32Red free spins promotions that allow players to earn themselves the much-loved free spins. Just keep your eye out on the 32Red bonus list via the promotions page or your notifications.
32Red casino was one of the first major names to enter the online market. They released their casino in 2002 and it has won a multitude of accolades since. Fully aware of their stature and future potential, Kindred, a Swedish betting company, purchased 32Red in June 2017. The Kindred Group also own the likes of Unibet and StanJames.com.
In 2018, 32Red agreed a £2m penalty with the UK Gambling Commission due to weaknesses with their responsible gambling and anti-money laundering policies. They have since addressed this however and have not faced any sanctions since.
Customer Support & Contacts
There are several ways of getting in contact with the 32Red support team. To explore these options, we suggest heading to the ‘Help Centre’ as this is the hub for all things support related. Here you will find a great number of frequently asked questions covering a wide range of areas e.g. deposits, promotions, verification and responsible gambling. You will also be able to directly contact customer support. On the right-hand banner, you can click e-mail, which will load the online contact form, or you could email them directly at: firstname.lastname@example.org. You can also contact them on their phone number – 0808-180-3232
Further down the right-hand side of the screen you will see a red ‘Live Chat’ button. Through this, you can connect directly to a customer support representative, usually within just a minute or two. It is even possible to write a letter to 32Red, although we do not recommend it given how long you will have to wait for a response. Should you want to stick to the old-fashioned way though, the address is: 32Red Ltd, World Trade Center, 4th Floor, Gibraltar, GX11 1AA
Verdict & Casino Rating
When it comes to big brands, we expect them to get things right. This is exactly what 32Red have done with their fantastic casino. While carrying out our 32Red casino analysis for this review we were constantly impressed with what was on offer here. It was particularly refreshing to see such a high level of attention to detail. This is a casino packed with additional information and useful links, even though there is fantastic customer support available 24/7.
Focussing more now on the playing experience, 32Red provide players with a well-sized and high quality casino and live casino. There is an excellent mix of games covering a variety of areas, so there really is something to suit every kind of player. If you still need persuading to give this casino a try, players can even begin their playing experience with a generous welcome bonus. While there is plenty to praise this casino about, there are a couple of minor drawbacks that prevent us from awarding it a perfect score. One is that the mobile apps are a little prone to crashing. Another is that there is a somewhat limited number of non-live table games outside of roulette and blackjack.
32Red casino rating – 9.1/10