Grand Hotel Casino is an established Kahnawake Gaming Commission-licensed online casino. Founded in 2000, our team spent hours researching this fully-fledged microgaming-powered online casino. We carried out hundreds of Grand Hotel Casino tests, the results of which have been compiled below.
Key Takeaways:
- Grand Hotel Casino is a provably fair casino with over 840 games.
- The casino has more than a dozen Canadian-friendly deposit methods.
- Grand Hotel enjoys an average of 686 visits every month.
- The casino is compatible with iOS and Android devices.
One of the oldest online casinos I have ever played at. Nice design features, great selection of games, easy-to-use banking options and no-fee withdrawals.
Expert Reviews
As a betting expert at Silentbet, my tests showed me that Grand Hotel is a licensed online casino with excellent promotional value. With a vibrant loyalty program, Grand Hotel Casino Canada offers a traditional gambling platform with a respectable inventory of provably fair games.
Although I am just one of the betting experts at Silentbet, let’s see what some of my colleagues had to say about the time they spent evaluating Grand Hotel Casino.
Pros & Cons
- Casino offers over 840+ games
- Generous welcome bonus
- Multi-tier VIP program
- 24/7 support
- Excessive wagering terms
Is Grand Hotel Casino Canada Legit?
Yes, Grand Hotel Casino Canada is legit. Moreover, it is a reputable platform that has been given the eCOGRA Seal of Approval. Understandably, this affords Canadian players the luxury of playing in a secure environment that is licensed and protected by multiple security measures.
Among the most prevalent is the casino’s use of data encryption software and its extensive system monitoring precools.
Brand History
Established in 2000, Grand Hotel Casino is owned and operated by Fresh Horizons Ltd and licensed by the Kahnawake Gaming Commission. Proudly claiming to offer a reliable, trustworthy, and exciting gambling experience, the casino prides itself on being a Casino Rewards Loyalty Club member, its status as an eCOGRA Seal of Approval casino, and its long-term relationship with Apricot.
Awards & Recognition
Our experience has taught us that many online casinos go unrecognized by their peers for their contributions to the iGaming industry. Sadly, Grand Hotel is one of those that has yet to be nominated or win an industry award. Nor has the casino been recognized by industry analysts for their accomplishments or contributions within the iGaming industry.
Fairness and Responsible Gaming
Based on my experience, fairness, and responsible gambling go hand in hand at Grand Hotel Casino. To ensure fairness, the casino relies on a random number generator and independent payout audits to ensure prizes are won randomly.
Similarly, Grand Hotel’s parent company, Fresh Horizons Limited. recognizes that gambling should be a recreational activity. To ensure its customers gambling recreationally, the company offers the following responsible gambling options:
As I tested this product, I was able to verify the casino’s legitimacy. I confirmed the casino is licensed and that its eCOGRA Seal of Approval is valid.
Grand Hotel Compared with More Casinos for Canada
- Baccarat
- Blackjack
- Jackpots
- Live Dealer
- Loyalty Program
- Roulette
- Slots
- Video Poker
- Baccarat
- Blackjack
- Jackpots
- Loyalty Program
- Lucky Wheel
- Roulette
- Slots
- Video Poker
After much deliberation, we turned to Similarweb to compare Grand Hotel with other like-minded online casinos. Similarweb determined that Grand Hotel’s primary competitors were Luxury Casino and Quatro Casino.
With a global rank of 983,973, Quatro is ranked higher than Grand Hotel, while Luxury Casino’s global rank is unpublished. Likewise, Luxury and Quatro are similarly ranked promotionally, and they have similar reputations. Plus, neither has much of a social presence. (Source: Similarweb)
Casino Games
Grand Hotel has compiled an impressive range of games that are sure to be crowd-pleasers. From slots to jackpots, table games and live dealer games, the summaries below provide an explanation of what you can expect.
Slots
With an average RTP range of 94.94% to 96.1%, the slots at Grand Hotel are a diverse as the volatility range. Featuring low to high-volatility slots, you will find 600+ titles, with some of the more popular of those being Getaway Gangsters, Galactic Invaders, Luck of the Devil, Wacky Panda, and Thunderstruck Wild Lightning.
Table Games
Averaging RTPs of 98.94% to 99.6% and a selection of 90 unique table games, players can try out games like Vegas Strip Gold, Redeal Blackjack, European Roulette, Dragon Tiger, No Commission Baccarat, and Sic Bo. In addition, there are branded variants such as Immortal Romance Roulette, Terminator 2 Roulette, and Vinnie Jones Roulette.
Progressive Jackpots
Progressive jackpots may not be the most populated category at Grand Hotel, but with games like Cash Splash, Treasure Nile, and Atlantean Treasures Mega Moolah, you can expect RTPS that range from 92.11% to 96.92%. Several other popular progressives like Immortal Romance, Mega Moolah, and Mega Vault Millionaire have similar RTPs.
Video Poker
One of the highest RTP games available, video poker games at Grand Hotel offer an incredibly exciting gaming experience. Starting with Bonus Poker, Aces & Faces Poker, and Jacks or Better Poker, the range of games includes other top contenders like Joker Poker, Deuces Wild 10 Play Poker, and Deuces & Joker 10 Play Poker, to name a few.
Live Casino Games
The excitement and thrill of real casino games on your desktop or mobile device is a thing of beauty. Powered by OnAir Entertainment, Grand Hotel Casinos brings you the most popular live dealer games on the market.
With table limits ranging from $1 to $1,500, the variety of games ranges from Blazing Dragon Tiger to Lotus Speed Baccarat, Eclipse Blackjack, and Clubhouse Roulette.
I found over 840 games sourced from providers like Apricot and OnAir Entertainment at Grand Hotel Casino. With so many games, I had the variety I needed for hours of highly entertaining gameplay.
Who are the Software Providers for Grand Hotel Casino?
Our findings indicate that you’re not going to find many software providers at Grand Hotel. What you will find is Grand Hotel Casino relies on the creative minds at Apricot and OnAir Entertainment, two intuitive award-winning software providers with an inventory of over 900 games.
- Apricot
- Real Dealer
- Evolution Gaming
- All41 Studios
- OnAir Entertainment
Grand Hotel Casino Mobile Site
While you won’t be able to download a Grand Hotel Casino app, Grand Hotel is 100% accessible via its mobile site version. The mobile version is fully optimized with the latest useability features, and like most mobile casinos, it is equipped with an identical game inventory.
Based on my experience, Grand Hotel Casino is easily accessible via your mobile device. The site features a wide assortment of mobile-friendly games, and its usability features are fully optimized for mobile efficiency.
Available Bonuses
Grand Hotel Casino focuses much of its promotional might via its welcome bonus. A multi-bonus offer, new players who make their first deposit are blessed with a 100% bonus up to 5560 CAD. However, that is just the beginning, as the Grand Hotel welcome bonus also includes the following promotions:
- A 50% bonus up to $150 CAD on your second deposit.
- A 30% bonus up to $150 CAD on your third deposit
- A 20% bonus up to $160 CAD on your fourth deposit.
I gave the Grand Hotel Casino Bonus a go and was happy with the results. My test verified that the bonus did not require a Silentbet bonus code.
Loyalty Program
The Casino Rewards loyalty program is a major component of the perks and rewards Grand Hotel Casino offers its customers. As a free-to-join points-themed loyalty program, players are able to accumulate points via their activities in the casino and exchange those points for cash credits.
The Grand Hotel Casino rewards program is also a tier-level program with several objectives. The first objective is to determine each player’s loyalty level; the second is to reward them with opportunities such as:
- Level up bonuses
- Deposit bonuses
- Double points promos
- Lucky jackpot draws
- Monthly sweepstakes draws
What are the Grand Hotel Casino Registration Steps?
As per my expertise, the Grand Hotel Casino registration steps were easy to follow. It only took a few seconds to create and verify my account:
- Use your favorite browser to navigate to Grand Hotel Casino.
- Click “Play Now” beside the Grand Hotel Casino login button.
- Fill in the personal details section.
- Confirm your date of birth and gender.
- Create a password and confirm your address details.
- Provide a contact number and opt-in for the welcome bonus
- Click the red “Access Bonus Here” button.
As my tests showed, registering at Grand Hotel Casino was an efficient process that took less than a minute.
What are the Grand Hotel Payment Methods?
The payment methods available at Grand Hotel Casino may not align with everyone’s expectations. However, those who prefer traditional payment methods will find the casino offers a dozen flexible payment methods with minimum deposit and withdrawal transactional requirements.
Payment Method | Deposit Minimum | Deposit Maximum | Time for Deposit | Minimum Withdrawal | Withdrawal Maximum | Time for Withdrawal |
---|---|---|---|---|---|---|
Visa | $10 | - | Instant | $50 | - | 3 days |
MasterCard | $10 | - | Instant | $50 | - | 3 days |
JCB | $10 | - | Instant | |||
Interac | $10 | - | Instant | $50 | - | 1 to 3 days |
Interact e-Transfer | $10 | - | Instant | $50 | - | 1 to 3 days |
eCheck | $10 | - | Instant | $50 | - | 2 to 3 days |
Paysafe Card | $10 | - | Instant | |||
MuchBetter | $10 | - | Instant | $50 | - | 1 to 3 days |
GooglePay | $10 | - | Instant | $50 | - | 1 to 3 days |
Instadebit | $10 | - | Instant | |||
Neosurf | $10 | - | Instant | $50 | - | 1 to 3 days |
Instant Bank Transfer | $10 | - | Instant | |||
IDebit | $10 | - | Instant | $50 | - | 1 to 3 days |
Flexepin | $10 | - | Instant | $50 | - | 1 to 3 days |
Payz | $10 | - | Instant | $50 | - | 1 to 3 days |
Direct Bank Transfer | $300 | - | 6 to 10 days |
Grand Hotel Casino Support & Contacts
The customer support services at Grand Hotel Casino are reachable 24/7 via live chat, email, and telephone. The support team is able to assist with any issues relating to the services provided by Grand Hotel. Likewise, the support team is there should you wish to speak to them about your account.
- Email: support@crhelpdesk.com
- Telephone: 1-866-312-7466
- Live Chat: 24/7
Bottom Line: Our Verdict & Rating
It became apparent to us at the conclusion of our review that Grand Hotel Casino has lost its competitive edge. While it offers a nice selection of games, its limited inventory and its decision not to introduce new software providers limit the casino’s ability to attract new players.
Likewise, while its welcome bonus is appealing, its limited promotional offers, or should we say, relying on Casino Rewards as its primary promotional outlet, took its toll on our 7.9/10 final verdict and rating.
FAQs
What is Grand Hotel Casino?
Grand Hotel is a licensed online casino that offers real-money casino games.
How to download Grand Hotel Casino?
To download Grand Hotel Casino, log in to your account, navigate to the settings tab, and click the “Install” button via the “My Account” option.
Is Grand Hotel Casino a scam?
No, Grand Hotel Casino is not a scam. It is an established licensed betting site.
Can I play at Grand Hotel Casino from Ontario?
No, you may not play at Grand Hotel Casino from Ontario as it is not licensed by the Alcohol and Gaming Commission of Ontario.
Does Grand Hotel Casino offer live casino games?
Yes, Grand Hotel Casino has a live casino that features over 30 live casino games from OnAir Entertainment.