Supabets Contact Details: Support for SA (2024)

Author Samuel Karugu

Approved by Atanas Tanev

Updated:

29 May 2024

0 Comments

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We value a good rapport between punters and the bookmakers they play at. Thus, we have dedicated many hours to researching the Supabets SA contact details for you.

This piece presents different ways to contact support at Supabets for assistance, read more here.

How to Contact Customer Support at Supabets?

Contact the Supabets customer support through the following steps:

Undoubtedly, the method of contacting support here will depend on the urgency of your need.

Get in Touch via Live Chat at Supabets

Live chat remains one of the most reliable methods for contacting Supabets customer care. Luckily, using this channel to seek help from the bookie is easy.

The live chat icon is available below the bet slip. Once you click on it, you will be prompted to enter your details to start the chat.

Certainly, the agents are highly professional. The average waiting time for a customer agent is less than a minute. Additionally, the agents are available 24/7 should a need arise at any time of the day or night.

What we Liked

Our test shows that the live chat agents are on standby. Within less than a minute, you will have an agent ready to solve any issues. We were elated by the generosity and the gentleness of the support in resolving our issues.

Moreover, the answers are as comprehensive as any eager punter would desire.

What We Didn’t Like

Our test reveals that Live Chat may not be the best option for long-term engagement. The agents do not stay for long in the chat. If you become inactive for a few seconds, they leave.

We also did not like the fact that there is no history feature on the chat. Consequently, you cannot continue with an earlier conversation with the agent. This forces you to start explaining yourself again, wasting time.

Supabets Support Email

The Supabets customer support email is support@supabets.co.za.

You will surely get a response when you use the email contact. However, using alternative means like live chat will not be as immediate as it is.

From experience, you can get a response from Supabets anywhere between a few minutes to 24 hours. This makes the email option suitable for issues that are not urgent.

The bottom line, however, is that your issue will always be sorted, even after a long wait.

What we Liked

Our tests show that you can get a response via email within a few minutes. Besides, we love it as it gives you a reference whenever you wish to get more details about something at Supabets.

What We Didn’t Like

From experience and testing, the only downside of email is the response delay. This makes the answers to your question less valuable as they do not come in the required time.

Contact Number: WhatsApp + Helpline

You can contact Supabets customer support through any of the below numbers:

• The number for SA: +27 11 215 7000
• Supabets WhatsApp number: 071 239 1133
• Alternative Supabets numbers: +27 11 215 7018 or 0861 762237

Although calling customer care is more common, there is a call-back request feature.

Samuel Karugu, Betting Expert & Writer for SilentBet

From experience, I have found that Supabets’ customer support is highly responsive on WhatsApp. Thus, trying it out before you make a call could be a nice idea.

What we Liked

In addition to the phone going through fast, you can try out the call-back feature. You request that Supabets customer support call you so you can ask questions and clarify your issues.

What We Didn’t Like

Based on our tests, it is unfortunate that a call may go unanswered. Worse still, we experienced a case where the bookie did not call back. This is a bit discouraging.

Supabets Social Media Accounts

If none of the SupaBets contact details work, everything will not be lost. There is still another option of reaching out to customer support through the following social media channels:

• Facebook
• Instagram
• X
• LinkedIn
• YouTube

What is Supabets HQ’s address?

You can also visit the Supabets offices instead of using the available contact details.

The address of the bookmaker’s headquarters is 37 Fricker Rd, Illovo, Gauteng, 2000, South Africa.

South Africa Branches

Supabets has several betting shops all over South Africa. You will find them in the below areas:

• Gauteng
• KZN
• Western Cape
• Easter Cape
• Limpopo
• Mpumalanga
• Free State.

Bottom Line: Who Can Contact Supabets & Why?

We have thoroughly researched and learned that anyone can contact the Supabets customer support team. Of course, there are many reasons to reach out, including deposit issues, bonuses, or account login details. Whatever the reason, you have the go-ahead to contact the support.

Projections have shown that the global online gambling industry will hit a value of $127.3 billion by 2027, and the largest player in achieving this is the online casinos (Source). Undoubtedly, online casinos must ensure they offer the best customer care and contact details, like Supabets, to make the projection realizable.

Samuel Karugu, Betting Expert & Writer for SilentBet

Our tests conclude that Supabets’ customer support is generally highly reliable. Thus, you should feel free to try out the best contact that works for you.

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