Hollywoodbets FICA Account Explained [2024]

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  • Submit ID copy, Passport, or Driver's license
  • Clear copies or photographs of docs
  • Upload via account or at fica@hollywoodbets.net
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Hollywoodbets is an iGaming operator that focuses mainly on the South African market. As such knowing how to FICA your account is essential.

People familiar with the Hollywoodbets review know that one of the legit gambling brands is regulated by FICA. In other words, the company needs to validate and identify its customers.

Many people ask themselves how to FICA Hollywoodbets because they know they must complete the process to withdraw their winnings. So, let’s walk you through the procedure of verifying your identity.

How to Upload & Submit FICA documents on Hollywoodbets

how to submit fica documents at hollywoodbets

People wondering how to upload Fica documents on Hollywoodbets can do that in a couple of ways. The first option is called FICA Self Service and requires you to complete the following:

where to upload fica documents on hollywoodbets
  1. Step 1: Login to your existing account at Hollywoodbets.
  2. Step 2: Find the “Upload FICA Now” button and wait a few seconds until you access the Hollywoodbets FICA self service site platform.
  3. Step 3: Enter your ID, Account, or Cellphone numbers and select “Next”.
  4. Step 4: Once you get to the next step, you need to upload a copy of your Address and ID documents.
  5. Step 5: Press “Submit” to complete the procedure.
  6. FICA your Account

If you don’t want to complete these steps, you can also send the required FICA documents via email. You can do that by emailing the iGaming operator at fica@hollywoodbets.net. Remember to include your account number or username.

FICA – What is it and why is it necessary in Africa

where to upload fica documents on hollywoodbets mobile

FICA is something that was introduced in South Africa to prevent people from laundering money and underage gambling. Users interested in Hollywoodbets or a different gambling brand who must adhere to these rules must provide the required information to verify their accounts.

The FICA regulations are based on the Financial Action Task Force (FATF) standard. So, in addition to money laundering and underage gambling, it also pays attention to any potential terrorist financing in the country.

Now that you know what is FICA Hollywoodbets, you must comply with the process to withdraw your winnings. In other words, go through the procedure as soon as possible to have a safe online betting experience.

♻ Why FICAbased on FATF law
👨‍💻 Docs neededID, passport, license
🚨 FICA problemspics not clear
👉 Quick Hollywoodbets FICA tipclear copies

What FICA documents do Hollywoodbets Customers Need?

hollywoodbets fica docs

You need to provide different kinds of identity and address documents to complete the FICA verification process. Customers who want to use Hollywoodbets must provide the required information if they want to be able to use the site na withdraw their winnings.

Of course, Hollywoodbets must comply with the FICA regulations. Hence, it will require those who don’t have an account and place bets or request payouts and those who open accounts to provide the needed documents.

Online gamblers and Hollywoodbets must adhere to these rules set by the Financial Intelligence Center (FIC). The latter’s job is to apply the measures described in the Financial Intelligence Centre Act of 2001.


Identity documents

what is fica documents hollywoodbets

Now that you know how to FICA Hollywoodbets, it’s time to provide the required identity documents. They include the following:

  • Green bar-coded Identity Book
  • Passport
  • Smart ID Card (you need to photograph the front and back)
  • Driver’s License

Address documents

When it comes down to providing the documents needed for the address verification, you can choose from the following:

  • A statement from the bank (no more than 3 months old)
  • Tax return (maximum 1-year-old)
  • Some kind of utility bill (no more than 3 months old)
  • Mortgage statement (not older than 2 months)
  • Different lease and/or rental agreements (no more than 1-year-old)
  • Vehicle license or specific documents (no more than 1 year)
  • Policy from life insurance (no more than 1 year old)
  • Documents from a TV license (no more than 1-year-old)
  • Municipal letter about an address (no more than 3 months old)
  • Tax invoice (no more than 3 months old)

What Documents FICA Will NOT Be Accepted?

hollywoodbets clear documentation fica

All FICA docs for Hollywoodbets verification must be clear. All text must be readable and the picture of your ID must be clear. Fica documentation that is blurred will not be accepted.

FICA’s Benefit for Africa

how do you get fica on hollywoodbets

Those interested in learning how to FICA Hollywoodbets will discover that this process is very important for Africa. As mentioned, it is critical because it allows iGaming sites like this one to identify their users.

By completing it, local authorities can be more efficient regarding money laundering, underage gambling, financing terrorism, proceeds of crime, and even the proliferation of weapons of mass destruction. Furthermore, the process helps bookies in Africa because they’ve faced a lot of scammers and had problems dealing with them.

So registering on Hollywoodbets is impossible without the FICA process. Keep this in mind when you sign up.


How do I submit my FICA documents?

You can submit your FICA documents by following the simple step-by-step process.

How long does it take to verify my FICA documents?

The verification of your FICA documents may take an hour or up to a few days, depending on when you submit them.

What are the benefits of FICAing my account?

The benefits of FICAing your account include using Hollywoodbets SA services and withdrawing your winnings.

How do I check the status of my FICA verification?

You can check the status of your FICA verification after logging in or contacting the customer support team.

What if I don’t have proof of address in my name?

If you don’t have proof of address in your name, you must contact the customer support department and explain the situation.

What if I have more than one Hollywoodbets account for South Africa?

You’re not allowed to have more than one Hollywoodbets account ZA. Therefore, talk to the support department before proceeding with FICA.

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8 comments for “Hollywoodbets FICA Account Explained [2024]
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  1. Mashudu khakhi
    This selfie system is useless. I took my id in 1997 and now i have grown beard now this stupid system it keep on giving me error msg that there is no match. Of course how can a photo of 1997 match a 2024 selfie photo.
    1. Samuel Karugu

      Hi Mashudu khakhi,

      That is so true. We have heard and experienced ourselves such problems with selfie verification program.

      We will reach out to Hollywoodbets with your and all of our other readers problems and ask them to add an alternative verification that makes more sense.

      We will let you know how it goes as soon as we have an official answer from Hollywoodbets.

      Samuel, SB team

  2. Zanani
    Your system cannot verify our face while we do selfie. Can't you just allow us to send our ID's
    1. Samuel Karugu

      Hi Zanani,

      Copies of SA IDs are allowed.

      Samuel, SB team

  3. Phindile
    I've already submitted Fica documents twice but I didn't receive any message yet!
    1. Samuel Karugu
      Hi Phindile,

      There may be several issues:

      • not clear copies
      • wrong file format
      • info on docs not matching registration form
      Go through the steps one more try and let us know where the problem is.

      Did you contact Hollywood support?

      Sammy, SB team
  4. Nomusa
    Guys I met the problem where my accounts don't want me to enter my Id number /account number/ cellphone so what is the problem on that please help
    1. Samuel Karugu
      Hi Nomusa,

      Too many wrong login attempts may result in your account getting blocked.

      Here is what you can do - send an email to hwhelpline@hollywoodbets.net directly and explain the situation. The support team of the bookie will help you.

      Let us know how it goes.

      Sammy, SB team
Author: Samuel Karugu
Certified Betting Expert
Samuel Karugu
Samuel first started reviewing betting sites professionally in 2011. He is the perfect match for Silentbet, with his research-driven approach and years of experience comparing SA casinos & bookies honing his gambling expertise.