Ignition Casino Locked Funds: Quick Fix [2024]

Author Teodor Todorov

Approved by Rumen Morfov

Updated:

6 November 2024

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Want to unlock your Ignition funds? Silentbet has the possible reasons and ways to solve this issue in our guide. Let’s start!

With bonus funds being locked in a bonus account, the question becomes, how to access Ignition Casino locked funds.

In this guide, we will walk you through the process, not to mention explain some of the possible reasons why bonus balance funds may be locked.

Teodor Todorov, reviewer and writer for Silentbet

It is not uncommon for online casinos to lock bonus funds. It has happened to me in the past. Typically, bonus funds remain locked until wagering requirements are met. Why trust my expertise? Check out our detailed review of Ignition Casino where I test the platform personally.

How to Unlock Your Ignition Casino Locked Funds?

When claiming an Ignition Casino deposit bonus, the operator will credit the bonus funds as “Locked Funds” to your bonus balance. Thus, you can use these funds to wager on any of the betting platforms available at Ignition.

However, in order to unlock your Ignition Casino locked funds, you must follow these steps:

Types of Player Balances at Ignition Casino

Admittedly, knowing the types of player balances there are at Ignition Casino allows you to know how your funds are used and from which balance. Fortunately, player balances are easily tracked via the profile icon.

The profile icon will provide immediate access to your personal dashboard. You dashboard will include your Ignition Rewards Tier Level, your Ignition Miles, their value and the following:

Bonus Funds

Locked Funds

Locked funds refer to deposited funds that are attached to a deposit bonus, or winnings that were generated via from that amount. They are released once the play-through requirements for each are met.

Locked Bonus Funds

These are bonus monies that you redeemed. They are redeemable via your withdrawable balance once the play-through requirements are met.

Available to Withdraw

Available to withdraw funds refers to the amount of funds that you can withdraw. Monies in this balance include deposits made without a bonus, winnings earned, and bonus funds from your Bonus Funds balance.

What to Do If I Have My Ignition Account Disabled?

If your Ignition account is disabled, and you wish to use your locked funds, there are a few options you can avail. The first is to send an email to the Ignition Casino support team at service@ignitioncasino.eu to have your account enabled. The second option is to request your account be reopened via live chat.

Alternatively, you can start a new thread in the official forum of Ignition. Bear in mind when posting on the official forum of Ignition it may take support a bit longer to respond than it would via email or live chat. Likewise, you will need to be mindful not to post personal information.

Reasons for Having Your Ignition Casino Account Disabled & Funds Locked

Like many casinos, there are many reasons for having your Ignition Casino account disabled and money locked. Fortunately, an explanation about the reasons why your Ignition Casino was disabled is provided below.

You Have Not Passed the KYC Process

One reason an Ignition Casino account could be disabled is if you have not passed the KYC process. To re-enable your account, you will need to submit identification documents to complete the KYC process.

Bonus Terms Are Not Fully Met

The most common reason is you have not fully met the bonus terms. Until these are met, your account will not be re-enabled. If you are unsure what terms have not been met, contact the support team.

There Are Multiple Accounts at Your Address

If there are multiple accounts at your address, each account will be disabled. The only way to resolve this issue is to contact support. However, it is at their discretion whether they will re-enable your account.

You Have Provided False Information During Registration

If you have provided false information during the registration process, you account will be disabled. Similar to multiple registered accounts, it is the casinos discretion whether they will re-enable your account.

The Bottom Line: Silentbet’s Take

Overall, this US operator has taken great efforts to ensure its customers understand how locked funds are distributed. While some players may find this confusing, the reality is, you can easily access your Ignition Casino locked funds via the casino rewards page. The system is user-friendly, and unlocking any locked funds is pretty straightforward.

Teodor Todorov, reviewer and writer for Silentbet

Unlocking my Ignition Casino locked funds was easy. All I had to do was go to meet the rollover requirements and the funds were unlocked automatically.

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