Pin Up Official Support & Contact Methods
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Content Navigation
| support@pin-up.casino | |
| 📞 Telephone | ❌ no |
| 💬 Live Chat | ✅ yes |
| ❤️ Telegram | PinUpSupportBot |
| 📍 Address | Lefkosia, Cyprus |
Established in 2016, Pin Up Casino is a popular casino that is known for its customer care department. A highly intuitive and supportive service with experienced agents, in this article we discuss the various options that can avail to contact the support team.
Key Takeaways:
- Pin Up Casino offers 24/7 support service via email, telephone, Telegram, and live chat.
- The team typically responds to live chat inquiries within 60 seconds or less. On the other hand, the support receives the email responses within hours.
- The casino offers around-the-clock access to a FAQ page that answers about player accounts, deposits, withdrawals, and sports betting.
- The customer care team is available in English, French, Spanish, Polish, Turkish, Portuguese and several other languages.
Teodor Todorov, Betting Expert & Writer for SilentBet
The Pin Up Casino customer support is superb. They are quick to respond via live chat and email responses are received in a timely fashion. You can learn more here by reading the Pin Up Casino Review I wrote for Silentbet.
How to Contact Pin Up Casino Support?
If you’re interested in how you can contact Pin Up Casino, the simplest answer is to follow the steps below:
- Firstly, navigate to Pin-Up Casino.com.
- Then, scroll to the bottom of the site and click on the “Live Chat” icon.
- Next, select the “Online Chat” option or click on the Telegram option.
- Lastly, wait for a support agent to respond.
Pin Up Casino Live Chat
As for the contact methods players can avail to speak with a support representative, the first option is live chat. By far, this is the easiest way to talk with a support rep in your native tongue.
What We Liked
First and foremost, we liked the speedy responses we received via the live chat support option. Furthermore, we were able to connect with an agent within 60 seconds after a brief screening by a support bot. We also liked the articulative nature of their responses.
What We Didn’t Like
Nothing, we loved the live chat support option. It was easy to use, agents were friendly and on point, what’s not to like?
The Bottom Line
Ultimately, live chat is one of the best ways for a casino to communicate with its customers. It allows the support team to respond to play inquiries quickly, while simultaneously acting in the casino’s best interest.
Pin Up Casino Email Address
Anyone wishing to contact Pin Up Casino may do so via email. An effective communication tool, it is ideal for customers who want a “paper trail” they can refer to at a later date. To contact the support team via email, players can direct inquiries to one of the email addresses below:
- Customer support: support@pin-up.casino
- Affiliate support: affiliate@pin-up.casino
What We Liked
Email was our least favorite contact method. While it is an effective communication tool, it is less efficient than the casino’s other methods. However, we knew that from the get-go.
What We Didn’t Like
As you might have guessed, what we were not keen on was the time it took for the support team to respond to email inquiries. However, this was to be expected, as email inquiries are responded to in the order they are received.
The Bottom Line
At the end of the day, email is a reliable way to communicate with the Pin Up Casino support team. It is safe, reliable, and response times are reasonable.
Pin Up Casino Telegram Channel & Chat
The Pin Up Casino Telegram Channel & chat service is an excellent alternative to traditional support methods. This option allows players to message and receive timely responses from the casino via Telegram. To contact the bot via Telegram, send your message to @PinUpSupportBot and the bot will respond accordingly.
Teodor Todorov, Betting Expert & Writer for SilentBet
While the Pin Up Casino Telegram wasn’t my favorite contact method, I did appreciate the flexibility provided by this option. In my opinion, the more contact methods, the better!
What We Liked
What was nice about the Telegram channel was it provided an additional way for us to contact the support team. We appreciated the effectiveness of this service and the rapid responses it provided.
What We Didn’t Like
Essentially, we didn’t like the automated responses and/or suggestions we received in response to our questions. However, this is to be expected from an automated service, so we are not complaining.
What is the Pin Up Casino Address?
The Pin Up Casino address is 12 Dimostheni Severi Street, Suite 601, Nicosia, Lefkosia, Cyprus. All gaming operations, support staff, and operational support staff are located at this address.
Why Contact Pin Up Casino Customer Care Support?
Well, the main reason you should contact the care support team is to have a question answered. Alternatively, you can contact the support team if you are experiencing any problems with the casino or need assistance in the banking section, or any other section, for that matter.
The Bottom Line: Silentbet’s Conclusion
The Pin Up Casino contact methods are more than sufficient to satisfy the communicative needs of most players. The support department is staffed by a group of highly trained individuals who work hard to meet customer needs. Every time we contacted the team, they were friendly, supportive, knowledgeable, and on point, and ultimately, you can’t expect more than that!
FAQs
Does Pin Up Casino offer support services via social media?
No, Pin Up Casino does not offer support services via social media channels like Facebook or Twitter.
What should I do if I can’t reach a Pin Up support agent?
If you can’t reach a Pin Up support agent, your best bet is to wait until one is available via live chat. Alternatively, you can wait for a response via email.
What is the Pin Up casino customer care number?
The Pin Up Casino customer care number is +357 220 087 92. Similar to Pin Up’s other support channels, the customer care number is staffed 24/7.
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