How To Contact 22bet Support – List of Contacts

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A mini-task force at Silentbet took up the challenge to look at all points of contact with 22bet. It took us no less than 2 days to detail all ways of getting in touch with the 22 Bet support team around the world. The result is a complete list of 22bet contacts by country for April 2024. We share all our findings in this article.

Katerina Gadzheva, Writer & Tester for Silentbet
Katerina Gadzheva
No matter the questions you have, you can rely on 22Bet’s customer support department. That’s why I want to show you how to contact it and what you can expect.

How Do I Contact 22bet – Steps

Getting into contact with 22bet is quite simple. There are several lines of contact point for reaching out to the 22bet Customer Support Team. The care team works 24/7 to answer bettors’ queries. Take a look at the steps for getting in touch with 22 Bet customer care.

how to contact 22bet
  1. Open the official 22bet website. No login is required to contact support.
  2. Scroll down to the footer of the page and locate the Contacts quick link.
  3. The 22 bet Contacts page will detail all email addresses you can use as well as a phone number.
  4. You can also use the on-site message form to send them a message directly.
  5. Alternatively, start the live chat of 22bet, which is located in the bottom right corner of the site.
  6. Contact 22bet


Get in Touch Via 22bet Live Chat

22bet live chat example

The 22bet chat is conveniently situated on the desktop site at the bottom corner of whichever page you happen to launch. The pop-up is titled Ask a Question, and it shows whether there is an agent on-line at the moment. The live chat is open even before login. So visitors of the betting platform can also communicate with the support team.

Katerina Gadzheva, Writer & Tester for Silentbet
Katerina Gadzheva
I believe the Live Chat is the best 22bet contact option you can use. It’s fast and efficient, so it’s my go-to solution.
 

What We Liked

Most betting sites do not allow players with no registration to ask a question via live chat. 22bet is quite the opposite. You can fire away questions even without a registered account. The 22bet live chat is open to anyone interested.

Another main positive of this functionality is the multilingual aspect of the 22bet chat online. It is hosted by agents fluent in more than just English. So if you contact the chat in Brazil you will be able to ask your questions in Portuguese, for instance.

  • Multi-language support
  • Rating the service
  • Attaching files possible
 

What We Didn’t Like

Although the service is promoted as 24/7, in fact, there are times when there is no agent online. So what we had to do was wait for the off-line sign of the Live Chat to go on-line again. It took less than 30 mins for this to happen. However, if one is in a hurry, waiting in line with no indication of how many people are in the queue is a bit frustrating, to say the least.

  • No waiting time / number in queue indication
 

The Bottom Line: Convenient & Fast

All in all, using 22bet live chat was fast, convenient, and helpful. We liked the fact that we could rate the service by giving each chat agent we talked to a rating of up to 5 stars.


22bet Email Contact List

22bet emails

Some users like to take their time to craft a good email for their queries. It may take longer to compose and send an email, but it gives you the time to organise your thoughts. What you will need is an up-to-date 22bet email list for 2024. Choose the email address according to the language you would like to use in the correspondence. Here are the most popular options.

List of All 22bet Email Addresses by Country
pt flag
Portugal & Brazil
br flag
support-pt@22bet.com
ke flag
Kenya
support-co.ke@22bet.com
it flag
Italy
support-it@22bet.com
id flag
Indonesia
support-id@22bet.com
cn flag
China
support-cn@22bet.com
ng flag
Nigeria
support-en@22bet.com
gh flag
Ghana
support-en@22bet.com
in flag
India
support-in@22bet.com

Apart from the support email address, the 22bet contacts page clearly lists a number of other e-mail addresses. There is an email for different occasions.

List of All 22bet Emails for Different Purposes
Customer Care Teamsupport-en@22bet.com
Security & KYC Docssecurity@22bet.com
Privacy Officerpolicy@22bet.com
Complaints Procedurecomplaints@22bet.com
Processing Paymentsprocessing@22bet.com
Katerina Gadzheva, Writer & Tester for Silentbet
Katerina Gadzheva
The fact that you can use a different contact email for some countries is great because it allows you to get better customer support. I also appreciate that 22bet has separate emails, depending on your issue.
 

What We Liked

Unlike most bookmakers out there, 22bet does make finding the right email address quite easy. All points of contact are clearly visible on the get-in-touch page.

Also, emailing the support team proved to be one of the best ways to get in-depth answers to our queries. For example, we asked the live chat about the welcome bonus terms. We posed the same question by email.

The live chat support agent sent us a link to the bonus terms with no added explanation. The email reply sent by 22bet was detailed and explained the terms thoroughly with added examples.

 

What We Didn’t Like

The emails we sent to 22bet support were several. Some of the writers at Silentbet had trouble locating the reply mail. Some of the answers by 22 Bet ended up in our Spam folder, some in the Promotions tab. So it was a bit unnerving to check all possible folders while waiting for the reply.

 

The Bottom Line: Thorough Answers to Questions

To sum up, if you are looking for details, examples, and a personal approach to your queries and feedback, then 22 Bet email is the right option for you. That is unless you mind waiting a bit more to get your answers.


22bet Customer Service Number – Whatsapp & Paybill

22bet mobile contact

Not all bookmakers provide a phone number or paybill number for contact. And still, here is the 22bet telephone number +357 99 816806 officially stated on their Contacts page. The number is not available for all countries where 22 Bet operates, though.

22bet Whatsapp Number by Country
ng flag
Nigeria
+234-9088323217
ke flag
Kenya
+254 (0) 712895599
Katerina Gadzheva, Writer & Tester for Silentbet
Katerina Gadzheva
Customers in some countries are lucky because they can contact 22bet via WhatsApp and Paybill. From my experience, these alternatives are similar to the live chat.
 

What We Liked

Some of the Whatsapp number for 22bet allow you to book a bet, pay a bill and so on. There is an option to bet via SMS even. True, this works for some countries in Africa only, but that is a great service overall.

 

What We Didn’t Like

The phone numbers are not exactly toll-free. Plus, for some of these, you need to wait for long periods of time on the line before an agent frees up. Another downside is that phone support is exclusively in English. Finally, the call may be recorded for security reasons, of course. Be that as it may, some people will be apprehensive of this fact.

 

The Bottom Line: Not Worth the Trouble

Our verdict here may be a bit harsh but the phone support did not live up to our expectations. It is too much work for very little result in the end.


Average Waiting Time for 22bet Contacts

After our test of 22bet contact points, we came to an idea of the average waiting times. Getting a reply to your questions will not take more than 48 hours if you choose emailing the bookie and a couple of minutes if you opt for the chat online.

Live Chat3-4 mins
EmailUp to 48 hours
On-Site MessageUp to 24 hours
Phone1-2 mins

Headquarters Address (Map View)

Lots of people are curious to know more about the brand. In particular they would like to learn who owns 22bet and the address of the company owner. In fact, 22 Bet is owned by Marikit Holdings Ltd. Its HQ are located in Cyprus.


List of Social Media Accounts

It is rare that a casino has so much presence on its social channels. Once again, 22bet stands head and shoulder above its competitors. Even support-related issues get their answers if you ask a question to one of the 22bet social accounts. Here is a complete list for 2024.

22bet in the Socials
Twitter@22bet_official
Instagram#22bet
Telegram_22bet
Katerina Gadzheva, Writer & Tester for Silentbet
Katerina Gadzheva
While 22bet’s social media accounts are great for finding new bonuses and options, you may not always get an answer to your query. In fact, the people who work for 22bet’s social media may redirect you to the official customer support service.

Who Can Contact the Support Team?

22bet contacts promo banner

Unlike some betting sites that offer live chat and support for registered members, 22bet contacts are open to visitors and account holders alike. So getting in touch with 22bet is not limited or restricted in any way. Anyone can contact the support team. Plus, the topics range and questions asked are limitless as well. Overall, this is what makes the customer support at 22bet Contacts so special.


FAQs

Is it easy to reach 22bet contacts?

Yes, all you need to do is look for the Contact Us page at the footer of the website.

What is the working time of 22bet support?

According to official information, the 22bet care team works 24/7.

How long should I wait for the 22bet chat agent to respond?

It takes anywhere between 2 to 4 minutes.


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2 comments for “How To Contact 22bet Support – List of Contacts
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  1. Balkarsingh sidhu
    I m from India.. And I tried reaching support team of 22bet no response in email or call back..
    1. Katerina Gadzheva
      Staff Member
      Hi Balkarsingh sidhu,

      I am sorry to hear that 22bet is slow to response.

      Here are some suggestions you can try if writing an email to support-in@22bet.com did not help:

      1. Try to leave a comment on TrustPilot (link here). 22bet are fast to respond to reviews there and they can assist you.
      2. Try the socials. Leave a comment on X, for instance, with a #22bet hashtag.
      Hope this helps.

      Kate, SB team
Author: Katerina Gadzheva
Certified Betting Expert
Katerina Gadzheva
Katerina has 10+ years of experience in iGaming. She has been a player long before that. Using her skills as a content writer and first-hand knowledge of the online gambling industry, she reviews and compares online casinos for Silentbet.