|📞 Phone Number||+357 99 816806|
|📍 Mailing Address||Chrysanthou Mylona 12, Limassol, Cyprus|
|🆗 On-Site Message Form||✅|
|💬 Live Chat||✅|
A mini-task force at Silentbet took up the challenge to look at all points of contact with 22bet. It took us no less than 2 days to detail all ways of getting in touch with the 22 Bet support team around the world. The result is a complete list of 22bet contacts by country for June 2023. We share all our findings in this article.
How Do I Contact 22bet – Steps
Getting into contact with 22bet is quite simple. There are several lines of contact point for reaching out to the 22bet Customer Support Team. The care team works 24/7 to answer bettors’ queries. Take a look at the steps for getting in touch with 22 Bet customer care.
- Open the official 22bet website. No login is required to contact support.
- Scroll down to the footer of the page and locate the Contacts quick link.
- The 22 bet Contacts page will detail all email addresses you can use as well as a phone number.
- You can also use the on-site message form to send them a message directly.
- Alternatively, start the live chat of 22bet, which is located in the bottom right corner of the site.
Get in Touch Via 22bet Live Chat
The 22bet chat is conveniently situated on the desktop site at the bottom corner of whichever page you happen to launch. The pop-up is titled Ask a Question, and it shows whether there is an agent on-line at the moment. The live chat is open even before login. So visitors of the betting platform can also communicate with the support team.
What We Liked
Most betting sites do not allow players with no registration to ask a question via live chat. 22bet is quite the opposite. You can fire away questions even without a registered account. The 22bet live chat is open to anyone interested.
Another main positive of this functionality is the multilingual aspect of the 22bet chat online. It is hosted by agents fluent in more than just English. So if you contact the chat in Brazil you will be able to ask your questions in Portuguese, for instance.
- Multi-language support
- Rating the service
- Attaching files possible
What We Didn’t Like
Although the service is promoted as 24/7, in fact, there are times when there is no agent online. So what we had to do was wait for the off-line sign of the Live Chat to go on-line again. It took less than 30 mins for this to happen. However, if one is in a hurry, waiting in line with no indication of how many people are in the queue is a bit frustrating, to say the least.
- No waiting time / number in queue indication
The Bottom Line: Convenient & Fast
All in all, using 22bet live chat was fast, convenient, and helpful. We liked the fact that we could rate the service by giving each chat agent we talked to a rating of up to 5 stars.
22bet Email Contact List
Some users like to take their time to craft a good email for their queries. It may take longer to compose and send an email, but it gives you the time to organise your thoughts. What you will need is an up-to-date 22bet email list for 2023. Choose the email address according to the language you would like to use in the correspondence. Here are the most popular options.
Portugal & Brazil
Apart from the support email address, the 22bet contacts page clearly lists a number of other e-mail addresses. There is an email for different occasions.
|Customer Care Teamfirstname.lastname@example.org|
|Security & KYC Docsemail@example.com|
What We Liked
Unlike most bookmakers out there, 22bet does make finding the right email address quite easy. All points of contact are clearly visible on the get-in-touch page.
Also, emailing the support team proved to be one of the best ways to get in-depth answers to our queries. For example, we asked the live chat about the welcome bonus terms. We posed the same question by email.
The live chat support agent sent us a link to the bonus terms with no added explanation. The email reply sent by 22bet was detailed and explained the terms thoroughly with added examples.
What We Didn’t Like
The emails we sent to 22bet support were several. Some of the writers at Silentbet had trouble locating the reply mail. Some of the answers by 22 Bet ended up in our Spam folder, some in the Promotions tab. So it was a bit unnerving to check all possible folders while waiting for the reply.
The Bottom Line: Thorough Answers to Questions
To sum up, if you are looking for details, examples, and a personal approach to your queries and feedback, then 22 Bet email is the right option for you. That is unless you mind waiting a bit more to get your answers.
22bet Customer Service Number – Whatsapp & Paybill
Not all bookmakers provide a phone number or paybill number for contact. And still, here is the 22bet telephone number +357 99 816806 officially stated on their Contacts page. The number is not available for all countries where 22 Bet operates, though.
|+254 (0) 712895599|
What We Liked
Some of the Whatsapp number for 22bet allow you to book a bet, pay a bill and so on. There is an option to bet via SMS even. True, this works for some countries in Africa only, but that is a great service overall.
What We Didn’t Like
The phone numbers are not exactly toll-free. Plus, for some of these, you need to wait for long periods of time on the line before an agent frees up. Another downside is that phone support is exclusively in English. Finally, the call may be recorded for security reasons, of course. Be that as it may, some people will be apprehensive of this fact.
The Bottom Line: Not Worth the Trouble
Our verdict here may be a bit harsh but the phone support did not live up to our expectations. It is too much work for very little result in the end.
Average Waiting Time for 22bet Contacts
After our test of 22bet contact points, we came to an idea of the average waiting times. Getting a reply to your questions will not take more than 48 hours if you choose emailing the bookie and a couple of minutes if you opt for the chat online.
|Live Chat||3-4 mins|
|Up to 48 hours|
|On-Site Message||Up to 24 hours|
Headquarters Address (Map View)
Lots of people are curious to know more about the brand. In particular they would like to learn who owns 22bet and the address of the company owner. In fact, 22 Bet is owned by Marikit Holdings Ltd. Its HQ are located in Cyprus.
List of Social Media Accounts
It is rare that a casino has so much presence on its social channels. Once again, 22bet stands head and shoulder above its competitors. Even support-related issues get their answers if you ask a question to one of the 22bet social accounts. Here is a complete list for 2023.
Who Can Contact the Support Team?
Unlike some betting sites that offer live chat and support for registered members, 22bet contacts are open to visitors and account holders alike. So getting in touch with 22bet is not limited or restricted in any way. Anyone can contact the support team. Plus, the topics range and questions asked are limitless as well. Overall, this is what makes the customer support at 22bet Contacts so special.
Is it easy to reach 22bet contacts?
Yes, all you need to do is look for the Contact Us page at the footer of the website.
What is the working time of 22bet support?
According to official information, the 22bet care team works 24/7.
How long should I wait for the 22bet chat agent to respond?
It takes anywhere between 2 to 4 minutes.
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