How to Verify My Pin Up Account – Steps + KYC Docs Needed

Author Katerina Gadzheva

Approved by Rumen Morfov

Updated:

13 February 2024

1 Comments

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Regardless of what you want to use Pin Up bet for, you will have to verify your account. This means you have to provide that you’ve provided accurate information during the registration process.

Failing to complete your Pin Up casino verification means you won’t be able to make withdrawals. What’s more, the operator can also close your account because you’ve failed to prove you’re over 18 years of age.

We assume you don’t want to be in this situation, so let’s learn more about the process.

Verify Pin-Up account

Step-by-Step Guide to Verification

After you’ve realized the importance of the Pin-up account verification, it is time to learn what steps you must go through. As soon as you sign up to Pin Up, you will need to check the KYC procedure. Why? This will allow you to withdraw money at a later point. Each one is important, so don’t skip anything to complete this process as fast as possible.

Steps #1: Gather required documents

Before checking the steps inside the website, your job is to gather all of the required documents.

Types of accepted documents

When it comes down to accepted documents, Pin Up will require one of the following:

Avoiding Verification Delays: A Guide to Properly Formatting Your Supporting Documents

Once you’ve collected the needed documents, the next step is to format them properly. To be fair, the only specific here is that you need to take a photo holding your document. The idea here is for Pin Up to see your face, as well as the front side of the document.

Accepted formatting includes pics in .JPG and .PNG. The maximum file you can attach is no bigger than 5 MB.

Step #2: Submit documents to PinUp casino

The next step of the Pin up verification process is to submit the documents you’ve gathered. Although this is a straightforward process, there are a few specifics you must adhere to.

Methods of submission

When it comes down to methods of submissions, you can do the following:

1. Login into your Pin up account.
2. Go to your profile section, and find the option where you can upload pictures.
3. Select the needed photos and complete the process.

If you don’t want to go through these steps, you can also email the needed data to verification@pin-up.support. Of course, you should use the same email you’re using to login into your account on Pin Up. Moreover, remember to add your account ID.

How to check the status of your submission

To check the status of your submission, you can contact Pin Up’s customer support department. However, keep in mind that the process usually takes up to several minutes.

Step #3: Wait for verification process

After completing everything, you have to wait for the verify Pin Up account process to be completed. Speaking of the devil, there are a few essential things to keep in mind about it.

Average time for verification

The official information from Pin Up’s support department is that the verification process takes up to 30 minutes. However, if you choose the email option, you may have to wait up to 24 hours.

How to contact customer support for updates

To contact customer support for updates, go to Pin Up’s site, and check the available contact options. Besides sending an email (support@pin-up.support), you can use the live chat to ask for additional details.

Common Verification Issues and Solutions

Although the Pin Up bet verification is straightforward, there are instances where bettors may have certain problems. It is challenging to include everything in one article, but here are some of the most common difficulties you may need to overcome.

Incorrect or incomplete information

The most common issue when completing the Pin Up verification process is related to the information you provide. Sometimes, you may need to provide more details, or the data you’ve submitted might be incorrect. If that’s the case, you should be able to fix your problem by re-submitting the required info.

Unclear or low-quality images of supporting documents

Although it might seem strange, some people can’t take clear photos with their smartphones. Needless to say, Pin Up’s verification team has to check the data, and it won’t be able to do that if you send them low-quality images.

Improperly formatted supporting documents

In rare cases, punters make mistakes regarding the formatting of the documents they need to send. You can easily avoid this mistake by using the standard photo format, such as .jpeg or .png.

Tips for Successful Verification

While it is true that the Pin up casino verification and KYC process is not complicated, as we’ve seen above, you could run into some problems. Fortunately, you don’t need to worry about them if you follow these tips:

• Check whether there are any changes to the required info you should provide.
• Ask the customer support department for anything new and for more details about the process as a whole.
• Do not provide false information while registering and you will avoid most potential problems.

Frequently Asked Questions

Conclusion

Wonder how to verify my Pin up casino account in 2024? As you’ve read so far, the Pin Up verification process is easy, even for inexperienced online bettors. All you need to do is choose the document you want to use, take a picture, and submit it.

Even though this process may seem unnecessary, it is important because it will let you make withdrawals. Moreover, you will avoid any account restrictions related to not completing the procedure.

Don’t forget to contact the customer support department if you have any questions!