How to Delete Roobet Account – Step-by-Step Guide for 2024

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How to Delete Roobet Account
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If you are interested in learning how to delete a Roobet account, our step-by-step guide for 2024 will walk you through the process. We include step-by-step instructions on how to close an account via email or live chat. If you want to learn more about Roobet, you can do it here.

Key Takeaways:

  • Roobet account closure requests must be sent by email.
  • The operator will not accept account closure requests via live chat.
  • Roobet requires 24 – 48 hours to delete a Roobet account.
  • The casino offers a variety of alternative options to account deletion.
Katerina Gadzheva, Betting Expert & Writer for SilentBet
Picture of Katerina Gadzheva
While I have never deleted a Roobet account, I spoke with live chat and they informed me this is a straightforward process. I decided to share that with our readers by authoring this How to Delete a Roobet Account article.

Steps for Deleting a Roobet Account via Email

Like most licensed crypto casinos, Roobet requires customers to email its support team if they wish to delete an account. Taking this into consideration, there are several steps Roobet requires you to take:

  1. Firstly, send an email to cs@roobet.com
  2. Then, include “Account Deletion” in the subject line.
  3. Wait 24 – 48 hours for the customer service to respond to your request.

Upon receiving your request, Roobet will put your account into a 48-hour cool-down period. After that, you will have 24 hours to verify that you wish to delete your account. Once deleted, your account cannot be restored.

Example of an Email Template Draft

When submitting an anRoobet account deletion request. Specific information must be included within the body of your email. As such, we have included an example of an email template draft you can use.

To: cs@roobet.com
Subject: Account Deletion

Dear Roobet.com,

After considering it for some time, I feel it would be in my best interest to delete my Roobet account. As such, I am requesting that you delete my Roobet account permanently.

For your convenience, I have included my account details and Roobet username below:

Username is (your Roobet username)
Registered email address

First and Last Name: XXX
Address

Kind regards,
Use real name here


How to Close Roobet Account via Live Chat?

live chat roobet delete account

In addition to email support, Roobet users can contact its support team via live chat. Unfortunately, we quickly learned this is not an option for close account requests. The agent we spoke to advised that close account requests are only accepted via email.

As such, if you want to close your account, you need to submit your close account request to cs@roobet.com. You must ensure you send your request from the email address associated with your Roobet account.


What are the Requirements for Closing My Roobet Casino Account?

Similar to other crypto casinos, Reddit users have posted a variety of requirements for closing your Roobet Casino account. The primary requirement for most close account requests aligns with the company’s responsible gambling policy.

This policy provides a variety of initiatives to help players gamble responsibly. Those who are unable to control their urges have the option to:

  • Close their account
  • Self-exclude

How Long Will the Process Take?

The length of time Roobet requires to process a self-exclusion or account closure request varies. As you can see below the time required for each differs slightly.

Type of RequestMethod of Request How long does it take
Account closureEmail24 – 48 hours
Self-excludeEmail24 – 48 hours
Self-excludeLive Chat24 hours or less

Keep in mind, that once a request is submitted, it cannot be reversed. That said, you can regain access to your Roobet account after the self-exclusion period expires.


What Are the Alternatives to Roobet Account Closure?

As an alternative to a Roobet account closure, the casino offers a variety of responsible gambling options. The alternatives offered by Roobet Casino are used to control the amount you spend, the time you spend gaming, and the amount you lose. Those below are in addition to a self-assessment test and advice on how to maintain control.

  • Setting money limits (Daily, weekly, Monthly)
  • Time Limits (30 minutes, 60 minutes)
  • Loss Limits (max losses in a gaming session)
  • Cool-off period (24 hours, 7 days, 30 days)

What Roobet Casino Alternatives to Consider?

If you no longer wish to play at Roobet, there are several alternative casinos to consider. One casino the team at Silentbet highly recommends is Stake. As an established crypto casino with a proven track record, Stake.com offers a wide range of gambling options.

You may also want to consider FortuneJack or CryptoLeo. They are equally great gambling brands.

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The Bottom Line

Roobet has done everything possible to simplify the account deletion process. Likewise, Roobet has taken the initiative to offer a variety of account closure alternatives. Just keep in mind that the deletion of a Roobet account is not immediate, so you may want to consider one of the alternatives as a substitution until your account is deleted.


FAQs

Can I request my Roobet account be reopened?

No, if you delete your Roobet account, it cannot be reopened.

How long does Roobet take to delete my account?

Typically, it takes 24 to 48 hours for Roobet to delete your account.

If I delete my Roobet Casino account, what happens to my balance?

If you delete your Roobet account, Roobet will remit payment of your balance to the method used to fund your account.

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    Author: Katerina Gadzheva
    Certified Betting Expert
    Katerina Gadzheva
    Katerina has 10+ years of experience in iGaming. She has been a player long before that. Using her skills as a content writer and first-hand knowledge of the online gambling industry, she reviews and compares online casinos for Silentbet.