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|💬 Live Chat
|✅ powered by Hoory
|📞 Phone Number
|+1 (323) 3 955 131
|St Julian’s, Malta
*All data source: vbet.com
Get in touch with Vbet casino via email, live chat or telephone. Each option to contact Vbet Support was tested personally by SilentBet. We had the opportunity to try each contact alternative. Let’s now review the pros and cons of each one.
Katerina Gadzheva, Betting Expert & Writer for SilentBet
While testing and reviewing Vbet casino online, I had to contact customer support quite often. My hands-on experience talking with Vbet support helped me write this guide.
In my opinion, the Vbet live chat is by far the best option to try. Why? You can get quick answers to your questions because any customer support agent at VBET you talk with will be trained professionally. They will try their best to help you no matter what.
How to Contact Vbet Support?
Contacting Vbet support is a simple process consisting of a few steps. The people who work in this department are always ready to help, regardless of the time of the day. Check the steps below if you decide to get in touch with V-bet’s support crew.
- Go to the platform of Vbet.
- Use the purple Live Chat button located in the bottom right corner and select “Start Conversation”.
- If you want to use another contact option, head over to “Contact us”.
- Now you will find three different emails and a phone number.
Vbet Live Chat
The best thing about the Vbet Live Chat option is that it is there when needed. Conveniently placed at the bottom right corner, you can access it in seconds, no matter what you are doing.
What We Liked
What we liked most about Vbet’s live chat was the availability. Since it was accessible 24/7, we could always rely on it when we had to talk to someone.
Another positive aspect is speed. We live in a world where we rarely have enough time for anything, so finding the answers we need faster is always a plus.
- Available around the clock
- Fast answers
- Helpful support agents
What We Didn’t Like
To be honest, there aren’t many things we did not like about the Vbet live chat, other than the fact that there could be a waiting time in a queue if many people use the option simultaneously.
- You could have to wait in queue to talk to a support agent
- It is powered by Hoory, which is an AI conversational platform
The Bottom Line: A Solid Option
All in all, Vbet offers a solid live chat option that is convenient and fast. You can get answers to almost all of your queries, making it a solid option.
Vbet Contact Number
When discussing the Vbet support options, we were impressed that this company has a contact number, +1 (323) 3 955 131. Finding a phone number you can call for help when needed is rare, so we were eager to test this one of the contact details. Luckily, the contact number lived up to our expectations.
What We Liked
There is no arguing that the thing we liked the most about the Vbet contact number is the convenience. Although there were a few questions that the customer agent couldn’t answer immediately, overall, we found what we needed.
- Easy to use
What We Didn’t Like
The phone numbers are not exactly toll-free. Plus, for some of these, you need to wait for long periods of time on the line before an agent frees up. Another downside is that phone support is exclusively in English. Finally, the call may be recorded for security reasons, of course. Be that as it may, some people will be apprehensive of this fact.
- Calling the Vbet support number could be expensive
The Bottom Line: Good, but in certain scenarios
Overall, we think that the contact number at Vbet is a good option, but only in specific scenarios. Usually, the live chat does a better job of giving you the answers you need.
Vbet Email Address
Although many people will choose the Vbet support option in the form of a live chat,. Other users like to spend their time and use other things. That’s why one of the leading iGaming operators also has a working email address. In fact, Vbet has several options, depending on your query.
|📧 Customer Queries
|📧 Doc Verification
|📧 General Enquiries
What We Liked
We liked many things about the Vbet email option, such as the fast and convenient answers. We also like having the option to choose from separate emails, depending on what we want to know. This isn’t something you see every day.
- Fast answers (~24h response time)
- Knowledgeable email agents
- We could use separate emails, depending on what we wanted to know
What We Didn’t Like
The only thing we at SilentBet did not like about Vbet’s emails is that some answers were sent to the Spam folder. Of course, this could happen while using any iGaming operator, so always check all folders when waiting for an email.
The Bottom Line: A Great Alternative
Overall, the email options at Vbet are good, and it is a solid alternative to the live chat and phone number. This contact solution could be better, but it depends on your questions.
What is the Vbet Address?
Many users may be interested in Vbet’s address and its HQ. If that is the case, you should know that Vbet is a brand operated by Rabon B.V, a company that is registered in Curacao No.126922 Emancipatie Boulverad 29. The company’s headquarter address is in Malta, though. The full address is: Diamonds International Building, Portomaso, St Julian’s, Malta.
List of Social Media Accounts
Here is a list of all official Vbet social media channels to check out.
Who Can Contact the Customer Support of Vbet?
Instead of mimicking other online casinos where people need to be registered to use the contact options, Vbet is open to non-registered clients. Therefore, everyone who has a question about the company or what it offers can access it. Feel free to ask about all kinds of things, no matter if you registered or haven’t opened an account yet.
Why Contact Vbet Customer Care Support?
You can contact the Vbet customer support team if you want to ask questions or want to know more details about many different topics. The list includes, but is not limited to:
- Registration Steps
- Deposit problems
- Withdrawal difficulties
- Casino games details
- Information about bonuses
Our Verdict: Vbet Customer Service Summary
SilentBet tested the list of all Vbet contacts for 2024. All in all, the customer care points at Vbet are worth it. Still, when you need more details, our pick for the best customer care method goes to the live chat. It is always there when you need it, the people representing the brand are professionals. Plus, you can always get a fast answer to all of your queries.
Is contacting the Vbet support team difficult?
No, you can use all contact options that Vbet has in stock without registering.
Is the Vbet customer support team 24/7?
Yes, you can use the live chat and all other options around the clock.
Do I need to wait long to receive an email from Vbet?
No, you usually need to wait a few hours (usually no more than 24h) before receiving an email. However, the waiting time could be longer if more people use the option.