How to Delete Bet9ja Account – Steps & Sample Email

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We have provided you with a sample or a draft of an email template. Use it in the contact form or send Bet9ja an email. This is probably the best way how to delete Bet9ja account as you can keep the email correspondence as reference.

Topic: Can you delete my Bet9ja account (Deactivate Profile)

Dear Bet9ja team,

I am a registered member or bet9ja site. I would like to have my account deleted. Can you deactivate and close my profile from your website?

I hope to hear from you soon. Please let me know if more information is needed on how to delete my Bet9ja account.

User ID*:

Best regards,
Sign off
(*ID, names and email as seen on your current bet9ja account)

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More and more people wonder how to delete Bet9ja account. It is a process of asking to have your account deactivated by the bookmaker. You cannot close your bet9ja profile by yourself.

In this short article, we provide a step-by-step guide on how to close a Bet9ja account. You will find suitable alternatives to deleting your account. There is also an email template you can use when you ask bet9ja to deactivate your profile on their site.

Katerina Gadzheva, Betting Expert & Writer for SilentBet
Picture of Katerina Gadzheva
Feel free to use the email template if you want to contact customer support regarding this issue. Of course, you can always come up with your own.

How to Delete My Bet9ja Account (steps)

As a licensed Nigerian bookmaker, Bet9ja believes firmly in offering its customers the option to close their accounts. Follow these steps to have your bet9ja account closed.

Steps to Deactivate Bet9ja Account

contact Bet9ja to unblock account
  1. Visit Bet9ja site online with this 👉 link.
  2. Go to the footer of the page and select the Contact Us hyperlink.
  3. You can send them a message requesting for your account closure.
  4. Use the Contact Form and click on “Send us a message” to compose it.
  5. Provide your name, username and account details.
  6. Say that you want them to delete your account (*no reasons are needed)
  7. Wait for Bet9ja to respond to your message.
  8. Delete Bet9ja Account

Are there Any Alternatives to Closing my Bet9ja Account

Along with the option to delete an account, Bet9ja provides its customers with several responsible gaming options, such as setting account limits and self-exclusion.

Pick one of these alternatives because one you deactivate your bet 9 ja account, it will be difficult to sign up to bet9ja again. You will have to contact support and wait a long time.

Setting Account Limits

If you are experiencing difficulty controlling your recreational spending, Bet9ja offers a variety of account limitation options. The current selection of account limitation options at Bet9ja includes setting daily, weekly and monthly deposit limits. Once deposit limits are applied, they go into effect immediately and cannot be changed for 24 hours.

Self-Exclusion Options

In order to provide its customers with the tools they need to gamble responsibly, Bet9ja offers several self-exclusion options. To self-exclude and prevent yourself from being able to place bets on any of the gambling products offered by Bet9ja, follow these steps:

Self-Exclusion Steps
  1. Log into your Bet9ja account.
  2. Click on “My Account” and select the “Responsible Gambling” tab.
  3. Select the period of time you wish to self exclude.
  4. Click “Self Exclude”.
Katerina Gadzheva, Betting Expert & Writer for Silentbet
Katerina Gadzheva
Closing your account is an efficient option to stop using Bet9ja. However, it is just one of the available alternatives.


If I close my Bet9ja account, can I reopen it?

No, after closing your account at Bet9ja, you will not be able to reopen it nor create a new account in the future.

After closing my account, what happens to my personal information at Bet9ja?

As a responsible gaming operator, Bet9ja is required to retain player details on its secure offline servers. This information will not be shared but will be kept for future reference to prevent duplicate accounts.

If I change my mind after self-excluding, will the Bet9ja allow me to play?

Yes, but under the responsible gambling regulation of Bet9ja’s license, this will only be permitted after the self-exclusion period has ended.

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    Author: Katerina Gadzheva
    Certified Betting Expert
    Katerina Gadzheva
    Katerina has 10+ years of experience in iGaming. She has been a player long before that. Using her skills as a content writer and first-hand knowledge of the online gambling industry, she reviews and compares online casinos for Silentbet.