Betsafe Casino – In-depth Review

Betsafe is part of one of the most popular online gambling groups in the world, boasting around 600,000 registered customers, many of whom play at the Betsafe Casino. With so many customers, you must be thinking that surely they are doing something, right? It’s undoubtedly a positive sign, but popularity is not always a measure of quality. Only by reviewing all aspects of the Betsafe Casino can we determine just how good the user-experience on offer truly is.

A Word from the Experts

Sara Trenevska-Kunovska

Tested 18-05-2023

Awesome supply of games and sports for anyone to enjoy

Since I first started getting into iGaming, Betsafe was one of the first online casinos that I heard about. Everyone I talked to at the time had had a good experience at the site, so I decided to give it a chance.

When I first visited the sports section, I expected to see confusing columns with information that is too overwhelming to look through. Instead, I was pleasantly surprised by how neatly the site was organized. Other than that, I loved the number of sports that were available to bet on (with good odds too).

Now I’m gonna finally talk about Betsafe’s casino section. Not only does the site have over 3,000 slot games provided, but it also has some of my favorite table games. Of course, the site wouldn’t be complete without a live casino, and I am so glad that I tried Betsafe’s live games, especially my favorite - poker.

I felt really safe playing on the site, and seeing games from developers like Evolution Gaming and Pragmatic Play really sealed the deal for me. One thing that I think can improve is the number of payment methods provided. While I did see the most popular ones listed, I still think that players should be given a bigger choice when it comes to payment methods.

Overal Rating:

4/5

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Davey Hanson

Tested 08-10-2022

A great all-rounder with no major weaknesses

Betsafe may not have the same ‘wow’ factor as some other online casinos but this does not mean it is not worthy of your consideration. In fact, I would say that Betsafe is perhaps one of the most well-rounded casinos available in the sense that it scores at least 7/10 in every key area.

Looking at the website design, it could be argued that it is perhaps a little uninspired compared to some. But it is quick, well-organised, and has a very useful search function. Within the website, I had access to a very ample library of games that even had a dedicated ‘jackpot’ page for those of you who enjoy chasing progressively increasing prizes.

When testing out a casino, I always enjoy speaking to customer services to see how efficient and helpful they are. Although the call-back service was closed, Betsafe was extremely responsive to my queries by live chat and email. Needless to say, if you have dealt with them before, you will not be surprised that their customer service team has won numerous eGaming Review (EGR) awards.

Staff at Betsafe were also quick to process my withdrawals, never taking longer than the stated (up to) 24 hours, which is certainly a lot quicker than some other casinos!

Overal Rating:

4/5

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Phillip Micallef

Tested 01-10-2022

Experience, choice, and quality are the hallmarks of Betsafe casino

Betsafe Casino is a renowned and popular betting site with an incredible interface fast-loading on mobile and desktop. I thoroughly enjoyed the mobile interface and the choice of betting options. My experience with Betsafe is positive, and it's not my first time on the site. However, I was always impressed with the comprehensive games offering, betting options and exclusive bonuses.

This time I decided to visit the site via mobile to try out its performance for myself. I only waited a moment for the entire site to load on my device. A landscape version is available, which helps, primarily if you use a small screen. Nevertheless, everything is easily accessible and clearly presented for a user-friendly experience on mobile.

The vast games catalogue includes lots of table games, slots, and an extensive live dealer lobby, and found the slots section of particular interest, with hundreds of titles by the most notable software developers. I was also satisfied with the bonuses and promos available for new players and active members. Signing up is straightforward, and you can choose your welcome bonus at that stage o Ir opt-out. Moreover, you can set daily, weekly, and monthly limits, which I think is commendable.

Overal Rating:

5/5

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Advantages & Disadvantages of Betsafe Casino

Design & Structure of the Online Casino

Players who take a look at the casino before signing up might be wondering why all the game icons are blurred. This is not any kind of technical issue, rather a way of telling visitors they cannot preview any games before they have an account. Once you are registered, you will have unrestricted access to the casino and the ability to see the full range of games and promotions on offer.

The unfiltered main casino page features a large promotional banner on top which highlights some of Betsafe’s best features and deals. Underneath this, different categories of games are separated one row at a time. Users can either choose a game from the displayed list or click ‘View all’ to see everything included within. The links on the left-hand side of the page perform the same job although missing from this list are ‘Other games’ and video poker. Despite lacking these, the lefthand menu does provide a direct link to casino promotions and to the Betsafe blog where you can find some game guides and reviews.

Searching for a particular game is possible via the ‘Search games’ bar at the top of the casino. Using this feature, you can specify if you want live and/or non-live game matches. Live table matches are regularly updated so that users only see links to tables that are currently live now.

How to Register at Betsafe Casino?

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Betsafe Online Casino

BetSafe Casino Welcome Offer – 100% up to €100 + 100 Bonus Spins

The welcome bonus for new casino players of Betsafe offers a matched first deposit up to 100 EUR. Alongside the 100% welcome bonus, new customers will get additional 100 Free Spins to use on the slot game ‘Cat Wilde and the Doom of Dead’ . Note that there are some rules in order to get the bonus.

The minimum deposit amount for this offer is 10 EUR or 30 EUR if you want the free spins as well. The received bonus must be wagered 40x times in order to become eligible for withdrawing. Slot games contribute 100% for the bonus requirements, but all other games are with a lower percentage. Players have 30 days in order to complete the rollover rules of the bonus. In addition, there are rules for the free spins too. To activate them you need to deposit at least 25 EUR into your account. Then, bonus spins must be wagered 35x times in 3 days.

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Betsafe Casino: a Head-to-Head Comparison

Betsafe Live Casino

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Betsafe Mobile Casino

Offering both an Android and iOS app, plus a fully optimised mobile version of their website, Betsafe could not make it much easier to place bets on a mobile device. Players just need to log in with their usual casino details to access a large number of mobile compatible games (around 90% of the entire games catalogue). The apps and mobile site follow a similar design to the desktop, making the transition between PC and mobile a straightforward one. Easily located and sensible category options allow users to quickly find what they are looking for, and undemanding pages facilitate consistently smooth scrolling.

Security & Fairness of the games

To ensure that casino games at Betsafe are entirely fair and unbiased, they all use a Random Number Generator (RNG). This generator is used for every deal, for every round, for every spin, meaning that without exception, the result is always completely random.

All of Betsafe’s software partners are certified by third-party testing companies to ensure their RNGs are fully functioning and absolutely random. As for the live dealer games, which obviously do not use RNGs but real cards and wheels, they are subject to 24-hour recording and monitoring, meaning any foul play would be easily spotted.

Betsafe Casino Affiliates

By joining the Betsson Group affiliate program, you will be able to promote the Betsafe brand as well as any other of the Betsson-owned online gambling sites. Commission rates on Betsafe referrals range from 25 to 40% depending on net revenue levels. However, it is possible to negotiate a CPA or hybrid payment plan. You can also earn an additional 10% in commission when referring new affiliates to the program.

All affiliates enjoy access to a wide range of marketing materials, a selection of helpful tips on how to increase conversion rates and access to multilingual support.

Payment Methods

See below for the different types of payment methods accepted at Betsafe. Note that the list and limits are subject to change and also differ depending on your geographical location.

• Deposit Methods
• Withdrawal Methods

Payment Method	Deposit Minimum	Deposit Maximum	Time for Deposit
Visa	€/£10	-	Instant
Bank Wire Transfer	€/£10	-	Instant
Neteller	€/£10	-	Instant
Skrill	€/£10	-	Instant
Trustly	€/£10	-	Instant
Paysafe Card	€/£10	-	Instant
MasterCard	€/£10	-	Instant
PayPal	€/£20	-	Instant
Entropay	€/£10	-	Instant

Payment Method	Withdrawal Minimum	Withdrawal Maximum	Time for Withdrawal
Visa	€/£20	€/£8,700	3-5 days
Bank Wire Transfer	€/£20	€/£1,000,000	3-5 days
Neteller	€/£20	€/£30,000	up to 24 hours
Skrill	€/£20	€/£8,000	up to 24 hours
Trustly	€/£20	€/£10,000	3-5 days
Paysafe Card
MasterCard
PayPal	€/£20	€/£5,500	up to 24 hours
Entropay	€/£20	€/£1,000	3-5 days

FAQs

Company Info

Betsafe began in 2006 and back then it was very much focussed on the Nordic market. From this point, however, it has transformed into a global brand. By 2011 it was one of the fastest-growing gambling sites in Europe and its potential did not go unnoticed by Betsson. Spotting a real opportunity, the Betsson Group bought the brand in a deal worth an initial €32.5m, rising up to €60m, representing a significant investment.

The flagship Betsson brand now boasts around 600,000 active customers from over 100 countries. Performing so strongly year on year, Betsafe is a name we expect to see prominent in the sports betting, casino and poker game for years to come.

Customer Support & Contacts

The Betsson Group, which is in charge of Betsafe customer service, won the best customer services operator award in the EGR operator awards four years running (2016-19).

This top drawer support can be accessed in three ways:

• Live chat (average response time 30 seconds)
• Email: support-en@betsafe.com (average response time 30 to 60 minutes)
• Phone: +44 808 238 0028. If you would like Betsafe to call you, you can request a call back via the website (average response time 15-60 minutes).

Verdict & Casino Rating

We have carried out many casino reviews, but there are not too many sites that have impressed us as much at Betsafe. Sensibly designed with a professional red and black colour scheme, Betsafe makes a positive first impression, and it only gets better when discovering their superb welcome bonus. Far from your typical sign-up offer, the one offered by Betsafe for new players is truly unique, coming without the high wagering requirements typically spotted.

Moving onto their range of games, although there could perhaps be a few more options in the tables games section, in all other aspects the choice is highly satisfactory. The live casino offering is just as good with customers never short of something to test out whether a traditional casino game or something completely novel. By also offering a solid range of payment methods, quick payouts and excellent customer support on top of this, the trustworthy Betsafe brand does plenty right.

In terms of where the site is lacking, there is not much to report. Still, if we had to pick something, it would definitely be the number of promotions for existing players. Although there are usually one or two things to explore, Betsafe could improve the player experience even more by offering a more significant number of competitions, prizes and bonuses.

Overall score: 8.8/10

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