Betsafe Withdrawal Problems & How to Solve Them
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| Payment Method | Withdrawal Minimum | Withdrawal Maximum | Time for Withdrawal | Taxes |
|---|---|---|---|---|
 Visa | €20 | €50,000 / 24hrs. | 2-5 banking days | 2% fee after the 25th monthly withdrawal |
 Neteller | €20 | €50,000 / 24hrs. | Instant | 2% fee after the 25th monthly withdrawal |
 Skrill | €20 | €50,000 / 24hrs. | Instant | 2% fee after the 25th monthly withdrawal |
 Trustly | €20 | €50,000 / 24hrs. | 1-3 days | 2% fee after the 25th monthly withdrawal |
 Paysafe Card | €20 | |||
 MasterCard | €20 | €50,000 / 24hrs. | 2-5 banking days | 2% fee after the 25th monthly withdrawal |
 Maestro | €20 | €50,000 / 24hrs. | 2-5 banking days | 2% fee after the 25th monthly withdrawal |
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Key Takeaways:
- Fast e-wallet withdrawals
- Verification required before withdrawal
- 25 free withdrawals per month
- High max withdrawal limits
The reasons why withdrawal issues may arise at Betsafe vary. Sometimes it is all to do with a technical problem or a bad internet connection. Sometimes, a player will experience a Betsafe withdrawal problem when they do not follow the rules of the site. Of course, delays in verification or a bonus wagering breach may also result in a canceled payout request.
Katerina Gadzheva, Betting Expert & Writer for Silentbet
As a MGA licensee, Betsafe never compromises on the KYC procedure. Personally, I have verified accounts at tens of casinos, yet Betsafe asked for a clearer picture of my proof of address document.
Unsuccessful Verification
Whenever Betsafe requests verification documents from a customer, these must be provided. Until then, no withdrawals will be processed. The verification process is relatively simple though and usually just involves uploading photos of one/two relevant documents e.g., driving licence.
Not all players will pass verification at the first attempt after Betsafe signup and this will result in a withdrawal delay. The most common reason for this is uploading unclear/blurry images, or images that crop out part of the ID. It is also possible for users to upload the wrong file.
Solution
Should a document be unacceptable for any reason, you will simply be asked to try again. Upload clear PNG, JPG, PDF doc of no more than 5 MB.
Minimum Withdrawal Limit
When taking money out of your Betsafe account, a minimum withdrawal limit applies. Limits can vary depending on the payment method, but they will be clearly marked once a method has been selected.
You will be unable to make a withdrawal and hence experience a Betsafe withdrawal delay if you enter an amount lower than the stated minimum. If your account balance is lower than the minimum, you will need to continue playing until your balance goes above the threshold.
Solution
Check the withdrawal limit of Betsafe. It is usually €20 or the equivalent in another currency. Don’t try to withdraw less than this amount.
Maximum Withdrawal Limit
As with the minimum withdrawal limits, each payment method at Betsafe comes with a maximum limit which will be clearly marked on the withdrawal page. Customers should also be aware that no more than €50,000 can be withdrawn during any 24-hour period.
You will be unable to proceed with a withdrawal if it is above the stated maximum amount for that payment method. If your account balance is larger than the upper limit, simply split the amount into a few separate payments in order to withdraw the full amount.
Solution
Check to see the limits of each method allowed for Betsafe cashouts. The amount may vary. Usually it is around 50K EUR per day for most methods, however bank transfers allow the withdrawal of larger amounts.
Bad Internet Connection
If you have a poor Internet connection, you may have a difficult time logging in and then navigating your way to the withdrawal page. You may consider placing a withdrawal request at a later stage when the Internet connectivity is improved.
Solution
If a poor Wi-Fi signal is to blame, try using a mobile data connection instead. Either create a mobile hotspot using your smartphone, and then connect to this on your laptop/computer or simply log in to Betsafe via the smartphone itself. If a poor mobile connection is to blame, try and find a stable Wi-Fi connection but one that is password-protected rather than open to the public.
Violation of T&C
There is a long list of terms and conditions players must comply with. Possible violations include things such as money laundering, collusion at poker tables, inappropriate chat messages, using a VPN to bypass geographical restrictions, having multiple accounts etc.
Action taken will depend on the violation, but in many cases players that break the rules will have their accounts suspended, thus limiting their ability to withdraw.
Solution
If you want to have problem-free betsafe payouts with no cancellations or delays, simply follow the rules of the casino.
Suspicious Activity
Betsafe take their anti-money laundering policies seriously so they are always on the look-out for any suspicious activity. This is why they may require players to wager a previous deposit in part, or in full, before approving a withdrawal. If there are concerns that an account is being used for fraudulent activity or money laundering, withdrawals can be rejected.
Your account will remain blocked or locked and you will have no access to your money.
Solution
Should you encounter a Betsafe withdrawal issue due to security check, try to assist the casino officials. If you haven’t done anything wrong, the operator will unblock your account and you will be able to request cash out once again.
Wagering Requirements
One of the most common withdrawal issues at any online casino is a failure to meet the wagering requirements for a bonus you have claimed. You should be able to see any wagering or rollover required in the My Account area or possibly via the bonus itself. If not, customer service can help.
Solution
To resolve this issue you simply need to complete the rollover as per the terms of whatever offer you claimed. Note that game, time or other restrictions may apply.
FAQs
Who should I contact if I have a Betsafe withdrawal problem?
It is best to turn to the support for any Betsafe withdrawal issues.
Is it a problem if I use someone else’s card to deposit and withdraw?
Yes, all payment methods used for deposits & withdrawals must belong to the Betsafe account holder.
Is there a limit on how many Betsafe withdrawals I can make?
Not really, but upon reaching 25+ approved withdrawals per calendar month, there is a 2% withdrawal fee.
Can I withdraw using a different payment method than the one used for the deposit?
All withdrawals must be processed via the method used for depositing. In case you used a prepaid voucher, then, you may choose an alternative payment method.
Can I withdraw via the apps?
Yes, withdrawals are possible via a desktop and handheld device as long as you have a sufficient balance.
Am I supposed to verify my account before a withdrawal?
Yes, withdrawals before your first withdrawal are mandatory. What’s more, in some countries, players are supposed to send verification docs even before they start playing.
Can I reverse a withdrawal?
Yes, you can cancel a pending withdrawal. Log into your account and go to the “Withdraw” tab.
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