How to Unblock Bet9ja Account – Unlock Your Profile (Steps)

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how to unblock my Bet9ja account
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⛔ Blocked accountterms breach
✅ Quick solutioncontact support
📧 Email templatefind it here
👉 Unblock bet9jaLink here

Blocked account? Learn how to unlock it here! As a betting site with a large customer base throughout Nigeria, Bet9ja, at its discretion, may block a customer’s account. In the event you have had your account blocked, you may have breached the terms and conditions or suspected of less favourable behaviour. If this applies to you, Bet9ja offers a number of steps you can take to have your account unblocked. Unlock your profile now.

Unlock account

How to Unblock My Bet9ja Account (steps)

If Bet9ja blocked your account and you wish to have it unblocked, you can contact the customer support centre at and request your account be unblocked. When contacting the support team, you will need to provide cetain information for reactivating your Bet9ja account. Follow these steps.

Steps How to Unlock Bet9ja Account

contact Bet9ja to unblock account
  1. Go to Bet9ja with the help of this 👉 link.
  2. Find the Support page and see the available contact methods..
  3. Fill in the Contact Form or send an email asking for your account to be unlocked.
  4. Make sure to provide all data required and upload needed documents.

How to recover Bet9ja account via Login

how to recover Bet9ja account

Sometimes your account is NOT blocked. Simply, you are having trouble logging in. Try to recover your Bet9ja account by getting a password reset. Go to Forgot Password and follow the instructions.

What is the Email Draft for Asking Bet9ja to Unlock Account?

Below is a sample of an email template you can send to Bet9ja asking them to unblock your profile.

Topic: Unblock my Bet9ja account (Unlock Profile)

Dear Bet9ja,

My account at Bet9ja is deactivated. As my account is blocked I cannot bet or withdraw money. It seems you locked my account because (*insert reasons).

Please, unblock my Bet9ja account and help me view my profile.

Attached you may find documents proving that I have taken the necessary measure to have my Bet9ja account reactivated.


(Username and email used when registering at Bet9ja)

When contacting the support team, you will need to provide the following:

  • Your username
  • Registered email address
  • Residential address and mobile number
  • Date of birth

Why would Bet9ja Block my Account?

As a licensed betting company, Bet9ja is committed to ensuring all customers with registered accounts use their betting services within the terms and conditions as agreed upon at the point of registration. As such, if Bet9ja suspects collusion, promotional abuse, fraud, or any actions that are defined under its “prohibited behavior” clause, it will block a customer’s account indefinitely or for up to 90 days.

Reasons for Blocked Bet9ja Account
  • Fraud suspicion
  • Frequent withdrawals
  • Bonus Abuse
  • Breach of terms

*Remember – a new Bet9ja registration will not solve the problem as you are not allowed to have duplicate accounts.


If I request my Bet9ja account be unblocked, will my request be approved?

The unblocking of your account is solely at the discretion of Bet9ja. If approved, you will usually be notified within 24 hours by email.

Should I include identity documents when emailing support about unblocking my account?

While attaching identity documents is not required, it is favourable for you to include these when submitting your request.

Should I include the reason why I was blocked in my email to Bet9ja?

Yes, this will help Bet9ja reduce the time needed to decide whether your account will be unblocked.

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18 comments for “How to Unblock Bet9ja Account – Unlock Your Profile (Steps)
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  1. Tunbosun
    Pls open my account pls and pls
    1. Katerina Gadzheva
      Staff Member
      Hi Tunbosun,

      Send an email to and ask them for help. Give them your email and username so they can help you.

      Kate, SB team
      1. Victor Job
        I just deposited money to play weekend games but reaching bet9ja app on my phone they say my account is disabled how and why?
        1. Katerina Gadzheva
          Staff Member
          Hi Victor,

          Did Bet9ja give a reason for disabling your account? They should provide you with some reason as to why.

          Also, I suggest you write them an email so you can get an official response in writing from the bookie.

          Kate, SB team
  2. chibuike Michael obani
    Please bet9ja unblock my account I made mistake by wildrawing the money i fund on my account without using it to bet before wildrawing.please I beg,I have 257,000 on the account.please unblock my account let me try luck by using it to bet before wildrawing.please unblock my account
    1. Katerina Gadzheva
      Staff Member
      Hi Chibuike Michael Obani,

      Send this message along with your account details (email, username) to

      Let me know how it goes.

      Kate, SB team
  3. Kelly Joseph
    Why my account has been disabled!!! Please I need help ooo make you Guy's send massage for this email,
  4. Mercy Gift
    Bet9ja please unblock my account I want to bet
    1. Samuel Karugu
      Hi Mercy,

      Did you contact bet9ja. We offer an email template you can use for free. Find it in this article along with the email address to send it to.

      Let us know how it goes,

      Sammy, SB team
  5. Wasiuoriyomi
    Bet9ja make una please unblock my bet9ja account oooooo🙏🙏🙏🙏 na beg I day beg oooo from wasiu oriyomi
    1. Katerina Gadzheva
      Staff Member
      Hi Wasiuoriyomi,

      Send this message to or

      Kate SB
  6. Ukonu Kennedy chukwuemeka
    Please 🙏🙏 unblock my bet9ja account
    1. Atanas Tanev
      Project Manager

      Hey Ukonu,
      Please, use these email: or where you could send your username, email for your account and more details.
      Atanas | Silentbet support

  7. David
    I followed your steps yet they didn't unblock it
    1. Katerina Gadzheva
      Staff Member
      Hello David,

      Did you send bet9ja an email? Did you get a response? It will help if we know why you had your account suspended so we can help.

      Let us know more details,
      Kate SB team
  8. Olusegun Olawumi
    Plraseunblocked my bet9ja account
    1. Katerina Gadzheva
      Staff Member
      Dear Olusegun

      Send this message to Ask us for help if it does not work

      SB team
      1. adepoju044
        Unlocked my BET9JA account
Author: Katerina Gadzheva
badged_holderCertified Betting Expert
Katerina Gadzheva
Katerina has 10+ years of experience in iGaming. She has been a player long before that. Using her skills as a content writer and first-hand knowledge of the online gambling industry, she reviews and compares online casinos for Silentbet.